Privacy Policy

Overview

This Privacy Policy explains how Mentivo collects, uses, and protects information when you use our websites, mobile applications, AI features, Daily Oracle, widgets, analytics, ads, purchases, and support services.

Data we collect

Depending on the app and features you use, we may process app usage data, purchase or subscription status, premium entitlement status, device language, app settings, crash diagnostics, advertising identifiers where permitted, support messages, AI question text, selected Oracle style, selected question topic, saved answers/history, optional birth date, optional form of address or tone, zodiac sign, derived astro profile, Daily Oracle content, widget payload, and 3-day widget preview dates.

AI processing

For AI-powered features, question text may be sent from the app to our backend and then to an AI provider to generate an answer. When possible, we avoid sending unnecessary personal data to AI providers. For astrology-related personalization, the app may derive context such as zodiac sign, element, or selected tone before generating a response.

Voice input and permissions

If you use voice input, the app requests microphone and speech recognition permissions. Speech is converted to text before an Oracle answer is generated. We do not use microphone access for advertising, and we do not store raw microphone recordings on our servers.

Biometric lock

If you enable Face ID or device biometrics, authentication is handled by iOS on your device. Mentivo does not receive or store Face ID data or biometric templates.

Home Screen Widgets

Widget content may be stored locally or in shared app storage so the widget can display Daily Oracle content outside the app. The widget does not process purchases and does not call AI providers directly.

Daily Oracle and astro context

Daily Oracle may use derived context such as zodiac sign, selected style, language, moon phase, lunar context, and optional profile settings. Exact birth date should be avoided in AI requests when derived context is enough.

Analytics

Analytics events may include mode, language, question length, user type, answer type, app opens, purchases, ads, feature usage, and widget usage. Full question text should not be sent in analytics events.

Advertising

Free users may see ads from advertising partners such as Google AdMob. Advertising partners may process device identifiers, advertising identifiers, approximate location, ad interaction data, and tracking data where permitted by iOS settings, App Tracking Transparency consent, regional consent choices, and partner policies.

Purchases

In-app purchases and subscriptions are processed by Apple. We may receive transaction status and product identifiers needed to unlock Premium, credits, widget access, or restore purchases.

Data deletion

You can delete local history in the app and request backend/account deletion. See Delete Data for instructions.

Contact

For privacy questions or requests, contact mentivonet@gmail.com.