Purchases & refunds

Where purchases happen

Purchases, when available in an app, are confirmed through the App Store or Google Play. This website does not take payments. Store availability differs by app, country and platform. RULTI purchases, when offered, are handled by the relevant app store.

Renewals and free trials

Subscriptions generally renew automatically unless cancelled under the conditions shown before purchase. Store introductory offers apply only when the store confirms eligibility and duration. RULTI’s separate seven-day complimentary app access does not create a charge or subscription or start a paid plan automatically. Its paid subscription begins only after you confirm a purchase in the store. The store confirmation is authoritative for local prices, taxes, billing dates and offers.

Cancel an App Store subscription

Manage cancellation in your Apple account subscriptions. Apple cancellation instructions.

Cancel a Google Play subscription

Manage cancellation in Google Play under Payments & subscriptions → Subscriptions. Google Play cancellation instructions.

Request a refund

For Apple purchases, use Report a Problem. For Google Play purchases, follow Google Play refund guidance or contact us. Eligibility depends on the store policy, circumstances and applicable law. A refund is not automatic or guaranteed. Your mandatory consumer rights are not affected.

Restore access

Use Restore purchases in the app, where available, with the store account used for the purchase. Consumable credits may follow different restoration rules. If access is missing, contact mentivonet@gmail.com with the app name and order reference, without full payment details.

Deletion is separate

Uninstalling an app or requesting deletion of an account does not automatically cancel billing or create a refund request. Manage subscriptions through the store separately.