Support Center

Support Center

Get help with Oracle Ball AI, Daily Oracle, widgets, Premium, purchases, credits, privacy, and data requests.

Daily Oracle

Help with horoscope, daily sign, mood, energy, focus, advice, lunar context, and once-per-day readings.

Home Screen widgets

Help with small, medium, large widgets, Lite mode, 3-day full widget preview, and widget data sync.

Premium not active

Restore purchases, check Apple ID, and contact support if Premium or credits do not appear.

Voice input

Help with speech recognition, permissions, language settings, and text conversion.

Birth date / astro profile

Questions about optional birth date, zodiac sign, form of address, and basic astro personalization.

AI answer not generating

Support for backend availability, network issues, app language, safety boundaries, and retry steps.

Contact

Still need help?

Email mentivonet@gmail.com.

  • App name
  • Device model
  • iOS version
  • App version
  • Language
  • Screenshot if helpful
  • Whether the issue is app or widget
  • Purchase status if relevant, but never full card or payment details