FAQ

FAQ

Answers about Oracle Ball AI features, daily horoscope, widgets, Premium, privacy, AI processing, and safety.

General

What is Oracle Ball AI?

Oracle Ball AI is a personal AI oracle with astrological context for questions, daily horoscope, self-reflection, and decision clarity.

Is Oracle Ball AI a fortune-telling app?

It uses oracle-style and horoscope-inspired language, but it is designed for reflection and self-analysis rather than guaranteed fortune telling.

Does Oracle Ball AI predict the future?

No. It offers personal orientation and calmer next steps, not exact future prediction.

Who is Oracle Ball AI for?

It is for people who want a calm daily prompt, a reflective answer, or a different angle on everyday questions.

Asking questions

Can I ask by voice?

Yes. Voice input turns speech into text before Oracle generates the answer.

Can I ask by text?

Yes. You can type a question directly.

What answer styles are available?

Styles may include Wise, Concise, Gentle, Classic, and Humorous.

What question topics can I choose?

Topics may include Love, Money, Career, Decision, Mood, Horoscope, and Other.

What is Heart says / Mind says?

It separates emotional and practical perspectives when that response format is available.

What is the Orb verdict?

It is a short oracle-style summary that frames the answer as a reflection prompt.

Daily Oracle and horoscope

What is Daily Oracle?

Daily Oracle is a once-per-day reading with horoscope, mood, energy, focus, advice, small action, question of the day, and lunar context where available.

What is the daily horoscope?

It is horoscope-inspired guidance for the day, written for reflection and daily focus.

What is lunar context?

Lunar context may include the moon phase and a short reflection layer connected to the day.

What is astro profile?

It is optional basic astrological context such as zodiac sign and related derived context.

Do I need to enter my birth date?

No. Birth date is optional and the app can work without it.

Is this a natal chart?

No. We do not describe it as a natal chart unless birth time and birth place are collected.

Why does the daily advice change once per day?

Daily Oracle is designed as a stable daily reading so the app and widget can show the same guidance for the day.

Widgets

What does the Home Screen widget show?

It can show a short horoscope, energy, focus, advice, lunar context, and a link to the full reading depending on widget size and access level.

Is the widget useful without Premium?

Yes. Free Lite keeps useful daily guidance after the preview.

What is the 3-day full widget preview?

New users get 3 days of the full widget experience without an automatic purchase.

What happens after 3 days?

Free users keep a useful Lite widget, while Premium keeps the full Daily Oracle widget every day.

What does Premium unlock in the widget?

Premium keeps the full daily horoscope, lunar context, advice, small action, question of the day, and richer large widget visible every day.

Can I buy Premium from the widget?

No. Purchases happen only inside the app.

Premium and pricing

What is included in Premium?

Premium includes deeper readings, up to 100 AI answers per day, no ads where applicable, Premium styles, full history, Daily Oracle Plus, full widget, lunar context, and Premium themes.

How many AI answers do Premium users get?

Premium currently supports up to 100 AI answers per day, subject to fair use, safety, service availability, and backend limits.

Does Premium remove ads?

Premium removes ads where applicable.

What are Deep Answer credits?

Credits are one-time packs for deep answers where supported by the app.

Do credits expire?

Credits do not expire where supported by the app, subject to app functionality and service availability.

How do I cancel Premium?

Cancel through iPhone Settings, Apple ID, Subscriptions.

How do I restore purchases?

Open the app and use Restore Purchases in Settings or Premium.

Privacy and AI

What data is collected?

Depending on features used, the app may process question text, optional birth date, derived zodiac context, selected tone, topic, Daily Oracle content, widget payload, purchase status, usage data, diagnostics, ads data where permitted, and support messages.

Is my question sent to AI providers?

For AI answers, question text may be sent through Mentivo backend to an AI provider to generate the requested response.

Is my birth date sent to AI?

The app should avoid sending exact birth date when not necessary and may use derived context such as zodiac sign, element, and selected tone.

Are questions used in analytics?

Full question text should not be used in analytics. Analytics may use aggregate feature events such as mode, language, answer type, and usage counts.

Can I delete my data?

Yes. You can delete local history and request backend/account deletion where applicable.

Safety boundaries

Can I use this for medical advice?

No. It is not a substitute for medical care.

Can I use this for legal advice?

No. It is not legal advice.

Can I use this for financial advice?

No. Money answers are reflection and risk-awareness prompts, not financial advice.

What should I do in an emergency?

Contact local emergency services or a qualified professional immediately.