App support
Daily Oracle, widgets, voice input, language settings, history, ads, Premium, and credits.
Contact
Contact Mentivo
For app support, purchase issues, privacy requests, AI safety reports, business, legal, or bugs, contact us by email.
mentivonet@gmail.com
Use the subject template for Oracle Ball AI support and include only information needed to investigate the issue.
Purchase/subscription issue
Restore purchases, Premium not active, credits, cancellation, and Apple refund direction.
Privacy/data deletion
Delete local history, request backend/account deletion, or ask how AI processing works.
AI safety/report
Report a concerning answer or a high-stakes topic that needs review.
Business/legal
Business questions, legal notices, or policy requests.
Bug report
Include device, iOS version, app version, language, screenshot, and steps to reproduce.