How to Request a Refund
1
Email us: Send an email to support@mentivo.net within 7 days of your purchase2
Include: Your order number (from your Paddle receipt email)3
Wait: We will process your refund within 1–3 business days4
Receive: Refund goes back to your original payment method
Eligibility
- ✓Request is made within 7 days of purchase
- ✓Order was placed on mentivo.net
- ✓You have not already received a refund for this order
Processing Time
Refunds are processed within 1–3 business days. Depending on your bank or payment provider, it may take an additional 3–5 business days to appear on your statement.